The voice shopping market is expected to grow from $2 billion today to $40 billion by 2022, according to a new survey of 1,500 owners of smart speaker like Google Home and Amazon Echo in…
The digital economy is a data economy. Companies that survive and thrive today know how to leverage their data for analytics and actionable business insights. These insights can be used to improve customer experiences, reduce…
In today’s business climate, your company must move faster and adapt to customers’ changing expectations with more agility than ever before. That means understanding and staying on top of trends and figuring out how to…
The Renaissance was a period of renewal and passion, with the invention of the Gutenberg printing press allowing citizens to communicate quickly to a wide audience. Today, technology is driving fast, sweeping changes across the globe,…
You’ve seen them spread throughout the consumer world in the form of Amazon Echo, Google Home, and others. Now, voice-activated digital assistants are coming to your office. The announcement of Alexa for Business late last year and…
Only one-half of manufacturers and brands currently have e-commerce web sites. In today’s digital-centric world, what could possibly be the cause of this? E-commerce best practices have been well understood for over fifteen years, capital…
These days, there are many Webinars, white papers, and so on relating to digital transformation. And most of them refer to supply chain or finance. But what about governance, risk, and compliance? In a blog…
How much does customer service matter? Well, an estimated $62 billion in retail revenue is lost due to poor customer service, and while 80% of companies believe they are providing outstanding service, only 8% of consumers believe…
2018 at the SAP Co-Innovation Lab in Silicon Valley is off to a roaring start, with three of its projects heavily focused on the topic of artificial intelligence. This project work spans machine learning, cognitive…
The latest SAP S/4HANA Cloud update is now available. We’re pleased to announce more intelligent functionality in machine learning, in-memory analytics, in-context collaboration, and much more. New features will bring impact to the entire enterprise, including all-new…