Global enterprises will spend more than $7 trillion dollars in the next four years as they struggle to modernize, build a global technology foundation for growth, and support simple, secure, and reliable access to data and…
At first glance, the artificial intelligence industry seems to be on fire, with tons of consumer demand and ample investor interest. In fact, VC investment in AI startups rose from $3.2 billion in 2014 to…
Investing in intelligent cloud ERP today can enable organizations to achieve the technology baseline needed to compete against today’s fast-changing market pressures. Deloitte’s research on enterprise tech trends confirms that a standardized, flexible architecture can allow IT…
Today’s smarter business systems generally mean smarter, and more profitable, companies. I do a great deal of research on business trends and online tools that can enhance business productivity. Naturally, I visit and monitor many websites…
For SEO experts, keeping up with search engine algorithms is a constant battle. And now voice search is poised to change everything once again. When Penguin, an update of Google’s search algorithm, swam online five…
As a boy growing up in Hong Kong, I often joined my father on business meetings. These meetings typically took place in restaurants in Kowloon, loud, crowded, and smoky, where deals were sealed over rice…
People are concerned about robots. Ever since a computer system defeated chess champion Gary Kasparov 20 years ago, public perceptions of progress in artificial intelligence (AI) research have been defined in terms of high-profile competitions…
Global IT spending is projected to reach $3.7 trillion in 2018, an increase of 4.5% from 2017, according to a report by market research firm Gartner. “Global IT spending growth began to turn around in…
Where is your company on this continuum of sales digital transformation? After writing about, speaking about, and advising clients on this topic for more than two and a half years, I believe we have crossed…
Economic and technological shifts have rewritten the shopping journey. What was once transactional in nature is instead focused on relationship building. Each step of that journey – whether offline or online – is centered on…