Category Archives for Technology – News

What Digital Transformation Actually Means For Retail

Digital transformation. At its highest level, it means using digital technologies to create game-changing business innovations that disrupt existing industries or create whole new ones. That’s a pretty simple definition, but it quickly gets very…

Drama-Free Artificial Intelligence

Depending on who’s listening, the current discussion involving the growing role of Artificial Intelligence in business inspires a range of dramatically divergent emotions. There’s often fear, because of what some believe to be AI’s vaguely…

Customer experience: Don’t lose it in the last mile

This year’s winter Olympics have featured the performance of two female athletes who ended up with two very different outcomes. The British speed skater Elise Christie experienced a bad crash in one of the final…

Innovation: A Skydiving Experience For Organizations

I finally experienced my first tandem skydive, after overcoming procrastination based on fear of the unknown and of failure. Indeed, the experience was out of this world. What made it life-changing for me was not…

Voice shopping may hit $40 billion by 2022 in the U.S. alone

The voice shopping market is expected to grow from $2 billion today to $40 billion by 2022, according to a new survey of 1,500 owners of smart speaker like Google Home and Amazon Echo in…

How IT Can Be A Hero – By Stepping Aside

The digital economy is a data economy. Companies that survive and thrive today know how to leverage their data for analytics and actionable business insights. These insights can be used to improve customer experiences, reduce…

Four Stages Of Value Creation With Intelligent Cloud ERP

In today’s business climate, your company must move faster and adapt to customers’ changing expectations with more agility than ever before. That means understanding and staying on top of trends and figuring out how to…

Three Ways Companies Can Reinvent Themselves In The Digital Renaissance

The Renaissance was a period of renewal and passion, with the invention of the Gutenberg printing press allowing citizens to communicate quickly to a wide audience. Today, technology is driving fast, sweeping changes across the globe,…

Voice assistants will augment, not replace, the human workforce

You’ve seen them spread throughout the consumer world in the form of Amazon Echo, Google Home, and others. Now, voice-activated digital assistants are coming to your office. The announcement of Alexa for Business late last year and…

B2B execs: 2018 is the year to deploy e-commerce, before it is too late

Only one-half of manufacturers and brands currently have e-commerce web sites. In today’s digital-centric world, what could possibly be the cause of this? E-commerce best practices have been well understood for over fifteen years, capital…