16Feb
These days, there are many Webinars, white papers, and so on relating to digital transformation. And most of them refer to supply chain or finance. But what about governance, risk, and compliance? In a blog…
Category Archives for Technology – News
15Feb
How much does customer service matter? Well, an estimated $62 billion in retail revenue is lost due to poor customer service, and while 80% of companies believe they are providing outstanding service, only 8% of consumers believe…
14Feb
2018 at the SAP Co-Innovation Lab in Silicon Valley is off to a roaring start, with three of its projects heavily focused on the topic of artificial intelligence. This project work spans machine learning, cognitive…
06Feb
Global enterprises will spend more than $7 trillion dollars in the next four years as they struggle to modernize, build a global technology foundation for growth, and support simple, secure, and reliable access to data and…
05Feb
At first glance, the artificial intelligence industry seems to be on fire, with tons of consumer demand and ample investor interest. In fact, VC investment in AI startups rose from $3.2 billion in 2014 to…
30Jan
Today’s smarter business systems generally mean smarter, and more profitable, companies. I do a great deal of research on business trends and online tools that can enhance business productivity. Naturally, I visit and monitor many websites…
29Jan
For SEO experts, keeping up with search engine algorithms is a constant battle. And now voice search is poised to change everything once again. When Penguin, an update of Google’s search algorithm, swam online five…
26Jan
As a boy growing up in Hong Kong, I often joined my father on business meetings. These meetings typically took place in restaurants in Kowloon, loud, crowded, and smoky, where deals were sealed over rice…
24Jan
People are concerned about robots. Ever since a computer system defeated chess champion Gary Kasparov 20 years ago, public perceptions of progress in artificial intelligence (AI) research have been defined in terms of high-profile competitions…
22Jan
Global IT spending is projected to reach $3.7 trillion in 2018, an increase of 4.5% from 2017, according to a report by market research firm Gartner. “Global IT spending growth began to turn around in…