Global enterprises will spend more than $7 trillion dollars in the next four years as they struggle to modernize, build a global technology foundation for growth, and support simple, secure, and reliable access to data and services, says the IDC. The big drivers? The usual suspects like cloud initiatives, big data analytics, and mobility. But, IoT is […]

At first glance, the artificial intelligence industry seems to be on fire, with tons of consumer demand and ample investor interest. In fact, VC investment in AI startups rose from $3.2 billion in 2014 to more than $9.5 billion in just the first five months of 2017. There are countless exciting prospects for AI development, including applications […]

Investing in intelligent cloud ERP today can enable organizations to achieve the technology baseline needed to compete against today’s fast-changing market pressures. Deloitte’s research on enterprise tech trends confirms that a standardized, flexible architecture can allow IT to unlock efficiency, lower costs, and achieve faster speed to value with innovation. Organizations can’t afford to invest in technologies […]

Today’s smarter business systems generally mean smarter, and more profitable, companies. I do a great deal of research on business trends and online tools that can enhance business productivity. Naturally, I visit and monitor many websites and website content. And just as predictably, I encounter ads from those same companies on my Facebook timeline. More surprising is […]

For SEO experts, keeping up with search engine algorithms is a constant battle. And now voice search is poised to change everything once again. When Penguin, an update of Google’s search algorithm, swam online five years ago, it just about sank StairSupplies. “In the course of a week we went from 1,000-1,200 organic clicks a day […]

As a boy growing up in Hong Kong, I often joined my father on business meetings. These meetings typically took place in restaurants in Kowloon, loud, crowded, and smoky, where deals were sealed over rice wine. Trust was established. Today the noise is online — deals are made with the click of a mouse rather […]

People are concerned about robots. Ever since a computer system defeated chess champion Gary Kasparov 20 years ago, public perceptions of progress in artificial intelligence (AI) research have been defined in terms of high-profile competitions pitting human against thinking machine. Anxiety is high about what the ultimate consequences could be. In the wake of Deep […]

Global IT spending is projected to reach $3.7 trillion in 2018, an increase of 4.5% from 2017, according to a report by market research firm Gartner. “Global IT spending growth began to turn around in 2017, with continued growth expected over the next few years. However, uncertainty looms as organisations consider the potential impacts of […]

Where is your company on this continuum of sales digital transformation? After writing about, speaking about, and advising clients on this topic for more than two and a half years, I believe we have crossed the chasm where it’s now a business imperative for companies of all shapes and sizes to move forward. Sales digital […]

Economic and technological shifts have rewritten the shopping journey. What was once transactional in nature is instead focused on relationship building. Each step of that journey – whether offline or online – is centered on how to elevate consumer engagement in order to deepen said relationship. Taken together, these shifts have led to a plethora […]