{"id":13745,"date":"2020-11-28T01:17:22","date_gmt":"2020-11-28T01:17:22","guid":{"rendered":"http:\/\/fh.nabile.com.br\/?page_id=13745"},"modified":"2020-12-08T21:31:46","modified_gmt":"2020-12-08T21:31:46","slug":"sap-service-cloud","status":"publish","type":"page","link":"http:\/\/fh.nabile.com.br\/eng\/solutions\/software\/partners-software\/sap-software\/sap-c4-hana\/sap-service-cloud\/","title":{"rendered":"SAP SERVICE CLOUD"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13745\" class=\"elementor elementor-13745\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6145bfac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6145bfac\" data-element_type=\"section\" 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23.774c-0.129 0.154-0.263 0.303-0.399 0.45-0.025 0.026-0.050 0.051-0.074 0.077-0.125 0.131-0.252 0.26-0.382 0.385-0.029 0.028-0.058 0.055-0.088 0.083-0.133 0.126-0.268 0.248-0.407 0.367-0.025 0.022-0.050 0.044-0.075 0.066-0.158 0.134-0.32 0.264-0.484 0.39-0.005 0.003-0.010 0.007-0.015 0.011-0.355 0.27-0.726 0.521-1.111 0.752l-3.48-6.453c0.406-0.282 0.763-0.626 1.063-1.017l6.278 3.791c-0.247 0.372-0.515 0.727-0.801 1.069-0.008 0.010-0.017 0.019-0.026 0.030zM17.038 27.404c-0.155 0.054-0.311 0.105-0.469 0.153-0.060 0.018-0.122 0.035-0.183 0.052-0.144 0.041-0.29 0.079-0.436 0.115-0.069 0.016-0.139 0.033-0.209 0.048-0.142 0.032-0.285 0.060-0.429 0.087-0.072 0.013-0.144 0.027-0.216 0.039-0.148 0.025-0.296 0.045-0.445 0.065-0.069 0.008-0.137 0.018-0.205 0.026-0.167 0.018-0.334 0.033-0.503 0.044-0.052 0.003-0.103 0.008-0.155 0.011-0.223 0.012-0.448 0.019-0.674 0.019-6.444 0-11.725-5.078-12.048-11.443-0.011-0.206-0.016-0.412-0.016-0.62 0-0.204 0.006-0.407 0.015-0.609 0.008-0.154 0.021-0.307 0.034-0.46 0.004-0.045 0.006-0.090 0.010-0.134 0.119-1.183 0.411-2.316 0.847-3.374 0.001-0.006 0.003-0.011 0.004-0.016 0.544-1.317 1.315-2.518 2.264-3.553l5.206 5.206c-0.579 0.724-0.948 1.621-1.020 2.602-0.009 0.113-0.018 0.225-0.018 0.34 0 0.002 0.001 0.004 0.001 0.006s-0.001 0.004-0.001 0.005c0 2.613 2.118 4.732 4.731 4.732 0.625 0 1.219-0.124 1.765-0.343l3.481 6.457c-0.387 0.187-0.786 0.355-1.195 0.502-0.045 0.016-0.091 0.030-0.137 0.046zM16.784 16c0 2.025-1.647 3.671-3.672 3.671-2.023 0-3.668-1.643-3.671-3.665 0.003-2.026 1.65-3.674 3.677-3.677 2.022 0.003 3.666 1.648 3.666 3.671z\" fill=\"#000000\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SAP SERVICE CLOUD (SAP C\/4HANA)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-73375d20 elementor-widget elementor-widget-text-editor\" data-id=\"73375d20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Countless digital channels and social networks have emerged, but what\u00a0<a href=\"https:\/\/www.fh.com.br\/eng\/blog-fh\/2018\/06\/14\/sap-c-4hana-the-customer-experience-revolution\/\">consumers expect is a single and consistent experience across channels<\/a>\u00a0and in real time. But how to create unique customer service approach techniques?<\/p><p>\u00a0<\/p><p>Focusing on growth and adapting to the digital economy, companies need to maintain customer loyalty. This is the key to engagement through experiences, regardless of how, when or where the customer is. Enabling sales teams to provide more than basic services is to foster consistent and contextual purchasing experiences on any channel or device along the customer\u2019s journey.<br \/><br \/>SAP Service Cloud (SAP Hybris) enables a full-service process by supporting seamless transitions between communication channels and improving local logging systems. Thus, it is possible to solve customer problems or run service orders, either through agents from the engagement center or local technicians with mobile access and robust and integrated analytical capabilities. And best of all, the capability of measuring company performance with integrated analytics that show everything, from team efficiency to review trends.<br \/><br \/>Have better control of your customers\u2019 tickets and answer them in an agile, efficient, automated and omnichannel process!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f573db1 elementor-align-center elementor-widget elementor-widget-xs-button\" data-id=\"f573db1\" data-element_type=\"widget\" data-widget_type=\"xs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"xs-btn-group\">\n                    <a href=\"mailto:relacionamento@fh.com.br\" target=\"_self\" class=\"btn btn-primary\">\n                Still in doubt? Click here and talk to an expert!            <\/a>\n                    <\/div>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SAP SERVICE CLOUD (SAP C\/4HANA) Countless digital channels and social networks have emerged, but what\u00a0consumers expect is a single and consistent experience across channels\u00a0and in real time. But how to create unique customer service approach techniques? \u00a0 Focusing on growth and adapting to the digital economy, companies need to maintain customer loyalty. This is the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3959,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template\/template-full-width.php","meta":[],"tags":[],"_links":{"self":[{"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/pages\/13745"}],"collection":[{"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/comments?post=13745"}],"version-history":[{"count":11,"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/pages\/13745\/revisions"}],"predecessor-version":[{"id":17740,"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/pages\/13745\/revisions\/17740"}],"up":[{"embeddable":true,"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/pages\/3959"}],"wp:attachment":[{"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/media?parent=13745"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/fh.nabile.com.br\/eng\/wp-json\/wp\/v2\/tags?post=13745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}