FH International ENG
What’s changed in consumption? And what’s changing? Salespeople need to be prepared, understanding the benefits of the digital era, knowing how to offer the right product at the right time and add value to the differentials sought by the customer. More than that, companies need to provide perfect purchasing experiences on all communication channels to customers, either in person, by phone, on social media and mobile devices.Digital integration for the sales area goes far beyond CRM. You must identify the consumer profile and their purchasing journey, understand their expectations and add value to their purchases through a unique experience. All this with real-time support to provide valuable information and insights to your salespeople.With SAP Sales Cloud (SAP Hybris), you can train your team to sell and provide services at anytime and anywhere. Get a 360º view of the customer, increase collaboration, receive real-time data, boost productivity and customize your business according to the industry. Predict the customer’s next step and answer accordingly!