What is the biggest growth enabler for an organization? Do you want growth, risk management and strict controls? Successfully managing a business means reducing the complexity of its operation so decision-making is agile and assertive.
Currently, in the digital world, organizations need more flexibility and capacity to act without constraints. Choosing the right technology, a company can improve the performance of its key business processes and provide support inside and outside the organization.
Ensure a successful implementation and get faster return on investment with the platforms deployed by FH. With these solutions you can reduce complexity, speed up the launch of products/services in the market and meet the high expectations of your customers.
Speak to our sales team and request a technical visit with one of our specialists.
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During the 23rd ASUG Annual Conference, FH won 1st place in the ASUG Impact Awards, with the project “Verus - Evolução Digital Lebes”, carried out in the Lojas Lebes group.
In the project, SAP ecosystem technologies were [...]
Industry 4.0 is already a reality, and to embark on this world of innovation and access to information in real time, it is essential to have the best tools on the market as a high-performance ERP!
The challenges in the [...]
The GDPR (General Data Protection Regulation), the European data protection law aims to give control to individuals over their personal data and to unify the data regulation within the EU. The bill passed in 2016 [...]
This article of Digitalistmag, talks a bit about how the relationship economy has evolved into the experience economy and how companies are having to change their traditional mindset to meet the new expectations of [...]
To maintain competitiveness in the market, service companies seek to offer the best solutions to their customers.
Another concern is to provide an agile and uncomplicated service. This is where technology becomes [...]
The more technology evolves, the more industrial manufacturers are looking for new ways to deliver value to their customers by bringing together machines with digital and customized channels. This digital competition is [...]
The 2nd place in the ASUG Impact Awards 2019 - Brazil's main award event of the SAP community - was won by FH, with the success case " Belagrícola: Union of technology and the simplicity of the field in a solid foundation [...]
GDPR, CCPA and beyond
The European Union (GDPR), California (CCPA) and several US states, the US Congress and a countless number of countries have enacted laws on data privacy and are already presenting significant [...]
The S/4HANA Conversion Certification is an SAP program to demonstrate the use of best practices created by SAP, which empowers partners in the digital transformation of an old SAP ERP, focusing on the financial return to the [...]
Digital transformation is, by far, the main priority of most companies for years.
As pointed out by the prestigious magazine Forbes, by 2020 it is expected that half of the income will be affected by technology in one way or [...]
One of the largest provider of solutions for the producers, Belagrícola needed to replace the management system with a certified partner that simplified processes in the unification of all the information in the same [...]
We all know that AI can help you improvise your buyer’s journey, and in today’s market, AI is no longer an option – it’s a necessity to remain competitive.
Early adopters of AI are using it as an assistant or [...]
Digital is the talk of the town no matter where in the business you go, and it’s no different for financial management. What you tend to forget, though, is that digital is about more than technology. It’s just as much [...]
The tech industry thrives on metaphor. Take, for example, the office metaphor for personal computers, where we clear our desktops, file away documents, look at our mail, and enter meeting rooms.
We also have metaphors for [...]
Philosophers have struggled for centuries to articulate a definition of the word “intelligence.” Aristotle considered it the highest of human virtues, and the root of rational thought, and indeed, the meaning of its original [...]
In the past month, we discussed the pillars of the digital transformation—shifting our focus from technology to the behaviors that drive the digital transformation. I believe that the complete transformation is [...]
By Alex Atzberger, President, SAP Customer Experience
Today marks an important day for enterprises and their customers. SAP is launching SAP C/4HANA, our new customer experience suite.
We are putting a stake in the Customer [...]
To remain competitive in today’s fast-paced business environment and fend off upstart competitors, established companies need to embark on an enterprise-wide digital transformation journey that leverages their existing [...]
Connected cars, smarter homes, and cities– the IoT (Internet of Things) has transformed our lives in many ways. The concept has enhanced our comforts through automation. Though various industry sectors have started [...]
FH's CEO, Mr. Ricardo Fachin, in an exclusive interview, provided valuable insights to both the business process and software market, and to professionals who want to endeavor on the technology sector, and those who want to [...]
We are entering the era of the machine learning enterprise, in which this subset of artificial intelligence (AI) capabilities will revolutionize operating models, shake up staffing methods, upend business models, and [...]
“Customer service is the way to change your customer experience.”
I lost count of the number of times I heard people saying that at Customer Contact Week (CCW) Europe, an event that attracted dozens of the world’s most [...]
Technology is already more advanced than humans in some areas. But how can businesses benefit from this? One term you frequently hear in this context is artificial intelligence (AI).
Machine learning is a form of AI which is [...]
What if you had a colleague who would take care of all the dull, routine tasks without complaining? A colleague who lets you do interesting and challenging tasks, helps you solve them, then happily lets you take all the [...]
The cartoon of business-to-business (B2B) buyers depicts gray-haired executives and purchasing agents in meetings, on the phone and lunching with their vendors. Conversations focus mainly on negotiating price and payment [...]
Digital transformation. At its highest level, it means using digital technologies to create game-changing business innovations that disrupt existing industries or create whole new ones. That’s a pretty simple definition, but [...]
With cloud computing now considered mainstream, more and more organizations are embracing cloud ERP (public and private) to drive enterprise-wide innovation to improve customer relationships while delivering [...]
During meetings with our partners in Singapore recently, the head of one practice reminded me that the world of agriculture and emerging technologies – such as the Internet of Things, machine learning, artificial [...]
I finally experienced my first tandem skydive, after overcoming procrastination based on fear of the unknown and of failure.
Indeed, the experience was out of this world. What made it life-changing for me was not just the [...]
The voice shopping market is expected to grow from $2 billion today to $40 billion by 2022, according to a new survey of 1,500 owners of smart speaker like Google Home and Amazon Echo in the United States. The survey [...]
The digital economy is a data economy. Companies that survive and thrive today know how to leverage their data for analytics and actionable business insights. These insights can be used to improve customer experiences, reduce [...]
In today’s business climate, your company must move faster and adapt to customers’ changing expectations with more agility than ever before. That means understanding and staying on top of trends and figuring out how to use [...]
You’ve seen them spread throughout the consumer world in the form of Amazon Echo, Google Home, and others. Now, voice-activated digital assistants are coming to your office. The announcement of Alexa for [...]
Only one-half of manufacturers and brands currently have e-commerce web sites. In today’s digital-centric world, what could possibly be the cause of this? E-commerce best practices have been well understood for over fifteen [...]
These days, there are many Webinars, white papers, and so on relating to digital transformation. And most of them refer to supply chain or finance. But what about governance, risk, and compliance?
In a blog I wrote in 2016, [...]
How much does customer service matter?
Well, an estimated $62 billion in retail revenue is lost due to poor customer service, and while 80% of companies believe they are providing outstanding service, only 8% of [...]
2018 at the SAP Co-Innovation Lab in Silicon Valley is off to a roaring start, with three of its projects heavily focused on the topic of artificial intelligence. This project work spans machine learning, cognitive computing, [...]
The latest SAP S/4HANA Cloud update is now available. We’re pleased to announce more intelligent functionality in machine learning, in-memory analytics, in-context collaboration, and much more.
New features will [...]
Investing in intelligent cloud ERP today can enable organizations to achieve the technology baseline needed to compete against today’s fast-changing market pressures. Deloitte’s research on enterprise tech trends [...]
Global IT spending is projected to reach $3.7 trillion in 2018, an increase of 4.5% from 2017, according to a report by market research firm Gartner.
“Global IT spending growth began to turn around in 2017, with continued [...]
Economic and technological shifts have rewritten the shopping journey. What was once transactional in nature is instead focused on relationship building. Each step of that journey – whether offline or online – is centered on [...]
Causes, convenience and calls to action are helping brands successfully court the youngest demographic.
The former 'it' generation is getting older. Millennials' purchasing power is on the verge of being surpassed by the next [...]
The future will come into clearer focus during a year that is likely to see budgets grow, major acquisitions and newer sub-channels reaching critical mass.
As 2018 gets underway, it's shaping up to be a big year for mobile [...]
If 2017 was the year of the retail apocalypse, then 2018 could be the year of a retail renaissance. The signs are promising. Retailers have come through a time of trial, and many of the ones that have survived have made the [...]
An IHS survey estimates that there are 20 billion connected devices globally as of this year. Will 2018 be “The Year of IoT”? Not exactly, but the future looks promising and 2018 will show a promising [...]
A year ago, Gartner, the world’s leading research and advisory company, named artificial intelligence (AI), machine learning, and conversational systems (CAI) three of the top strategic tech trends for 2017.
In May [...]
The collision of emerging technologies and new enterprise strategies is bringing dramatic change to the world of analytics.
Cloud, automation, and emerging intelligent platforms are just beginning to reshape the [...]
The holiday season, which is by far the most important time of year for retailers, highlights the increasingly intense battle between physical stores and online websites. Given the large number of casualties this year — [...]
In what measure does the emergence of e-commerce and omnichannel disrupt the established ecosystem of holiday retail sales?
The economic activity of a country greatly depends on a set of commercial momentum creating a [...]
When it comes to digital business, Andrew McAfee knows a thing or two. A principal research scientist at MIT, prolific writer, and management expert, McAfee is a leader in understanding and explaining how digital technologies [...]
Customers that have already migrated to SAP S/4HANA are beginning to see the added value, and putting their reservations aside. Tips from these forerunners include staying close to the standard system and using real-time [...]
SAP Partner since 2007, FH is always looking for a deep understanding of the needs of customers to implement the best business solutions based on information technology, guaranteeing the return of investments and so every day [...]
Company is twice awarded among the best cases of SAP Brazil, earning the first and third place in 2016
With the project "DPaschoal - CRM Project 2.0", FH won the ASUG Impact Awards 2016. DPaschoal focused its efforts [...]