08Jun

Digital Transformation: Why It Matters And How To Get There

To remain competitive in today’s fast-paced business environment and fend off upstart competitors, established companies need to embark on an enterprise-wide digital transformation journey that leverages their existing IT capabilities. While many are only…

22May

By admin Agribusiness - News, Fashion - News, Flieger Commerce - News, Manufacturing - News, Pharmaceutical - News, Press Room, Retail - News, Services - News, Technology - News 0

E-commerce alert! How non-functional requirements impact user experience

Though many people may not have even heard of an NFR (Non-Functional Requirement), NFRs are among the most important things to define when building the specification for an e-commerce platform, as most have a direct…

21May

By admin Consulting - News, Fashion - News, Outsourcing - News, Pharmaceutical - News, Press Room, Retail - News, Services - News, Utilities - News 0

IoT: Five Challenges Executives Face

The Internet of Things (IoT) creates a plethora of opportunities, but it is not without challenges. Executives who want a head start in the IoT game should be prepared to overcome these. Computer processor giant…

15May

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Vive la CX revolution! Customer-for-life mindset enhances customer experience

We live in a world of non-stop branding, with companies begging for our attention on a minute-to-minute basis. Yet, often, the message doesn’t live up to its promise, and customers are left disappointed. With…

10May

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The Transformation Conundrum: Are You Innovating, Inventing, Or Improving?

So much has changed in our digital landscape in recent years. In what started as a quest to capture data and get a view of how the business is performing has become a platform for…

04May

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Four Ways Machine Learning Will Disrupt Your Business

We are entering the era of the machine learning enterprise, in which this subset of artificial intelligence (AI) capabilities will revolutionize operating models, shake up staffing methods, upend business models, and potentially alter the nature…

26Apr

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Three Ways To Implement AI For Business

Rivers of digital ink have been spilled on the new opportunities of artificial intelligence and machine learning. A lot of the coverage has been thought-provoking pieces on the long-term possibilities for “cognitive computing,” which allows…

24Apr

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Nearly all global online shoppers flock to online marketplaces

More shoppers worldwide are shopping on mobile devices and online marketplaces, according to a UPS and comScore study of online shoppers. An increasing number of global consumers are shopping on smartphones, on online marketplaces and…

20Apr

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Blockchain: A Study Rooted in Reality

A new study from SAP sends this message to the business community about blockchain: It’s time to get real. The distributed ledger technology blockchain is in the early stages of an adoption cycle where its…

13Apr

By admin Agribusiness - News, Fashion - News, Finance - News, Manufacturing - News, Pharmaceutical - News, Press Room, Retail - News, Technology - News, Utilities - News 0

Six Ways Customer Service Can Transform Customer Experience

“Customer service is the way to change your customer experience.” I lost count of the number of times I heard people saying that at Customer Contact Week (CCW) Europe, an event that attracted dozens of…